Cohere is an intelligent automation technology made to assist customer support teams in handling tickets more quickly while spending less money. It contains attributes like AI that comprehends language rather than just keywords, offers solutions rather than simply answers, and uses analytics to spot future problems and content shortages. Additionally, it features AI that can act on behalf of clients and learn from previous talks. Teams can often achieve a 60% self-serve rate, a 3-day go-live period, and a 5x ROI result using Cohere.
Pricing Model : Paid
Tags : Chat, Marketing